What we offer you
The Bosch Car Service concept is based on aligning yourself with one of the world's premiere brands in workshop services. For this we offer you comprehensive and systematical support in all areas of your business - from marketing and promotion, optimization of your business processes to technical trainings and support.
End-to-end marketing support
We support you with a full range of regional and national marketing tools through all channels - from print media to the latest online and digital techniques.
We have negotiated national and international agreements with fleet companies, car clubs and insurance companies to create extra business for Bosch Car Service workshops. In addition to that, we also have central agreements with third party suppliers such as ZF and Michelin to complement our product portfolio with special conditions for our partners.
We provide qualified technical support through a dedicated technical hotline, training on technological developments, diagnosis, repair and maintenance and you will receive a regular newsletter. You also enjoy advantageous pricing on ESItronic, our technical information software.
Business and Management support
We also support you when it comes to business management. Our Bosch Service Excellence program includes tools, face-to-face training, online training, personal coaching and further qualification opportunities on all processes in your workshop.
We regularly measure quality through Service Quality Assessments (SQA) to ensure compliance with quality standards and services offered. In our Service Quality Tests (SQT), anonymous "mystery shoppers" check the quality of services, customer orientation and staff expertise.
You benefit from the exchange with other Bosch Car Service partners - in regular gatherings and in meetings and conventions which focus on specific topics. This activitiy is complemented by our useful Extranet platform.